Member Support

Support when
you need it most.

Smiling older woman talking on the phone at home
Doctor meeting with a couple at her desk

Overview

We’ve helped millions of people access support when they need it most.

Centauri partners with health plans across the country to help members find and apply for programs that may reduce the cost of medical bills, prescriptions, and health insurance. If your health plan believes you may benefit from this support, they may ask Centauri to contact you.

How We Help

Here’s how we can help.

Our knowledgeable associates will review your situation, determine whether you may qualify for government or community-based assistance, and guide you through the enrollment process.

Assistance with
medical expenses

Financial support
while you are on disability

Disability & Medicaid Eligibility

We’re here to support you.

Disability Eligibility

SSI/SSDI Eligibility & Enrollment Services
Medicaid Managed Care Health Plan Members

We help eligible Medicaid health plan members and potentially disabled individuals apply for Supplemental Security Income (SSI)/Supplemental Security Disability Income (SSDI) benefits.

Frequently Asked Questions (English) Preguntas más frecuentes (Español)
Caregiver helping an older woman with a walker through her front door

Questions about Disability Eligibility?

Members of our partner health plans may receive a call from our Disability Eligibility representatives from one of the following numbers:

  • (866) 263-6608
  • (866) 569-5076
  • (833) 397-2954
  • (844) 239-9577
  • (833) 696-2171
  • (833) 455-9060
  • (866) 712-4442
See If You Qualify For Additional Income

Medicare vs. Medicaid

Understanding the differences between Medicare and Medicaid can be confusing. Watch this video or read our FAQs for a simple explanation:

Click to View Video in English
A Simple Guide to Medicare and Medicaid
Una guia sencilla para Medicare y Medicaid
Haga clic para ver el vídeo en español

Submit a Compliment or a Concern

We value your feedback and use it to improve the experience for all members. Share a compliment, report an issue, or tell us about an experience you’d like us to review.

Email Us

Your information is protected and handled according to Centauri’s privacy and HIPAA standards.

Opt-Out of Phone Calls

Prefer not to receive phone calls from us? You can easily opt out at any time.

Opt out of calls from Centauri

Need help now?

Most financial assistance programs have time limitations for applying once you’ve incurred medical costs or suffered a disability – so we urge you to call us today.

(866) 569-5076

Need Disability help now? Call Member Support

(877) 236-4471

Need Medicaid help now? Call Member Support