Privacy Policy

For more information or if you have any questions about these terms of use, please contact us here.

 

Effective Date: March 1, 2026

Your privacy is very important to all of us at Centauri Health Solutions, Inc., a Delaware corporation (“Centauri”, “we”, “us”, or “our”). We have established this privacy policy (“Privacy Policy”) to explain to you how your personal information is protected, collected, and used.

Personal information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, such as your name, email address, and other information, that is not otherwise publicly available (“Personal Information”).

 

The privacy practices of this Privacy Policy apply to your interactions with us, including your visits to and use of the Centauri websites, such as https://www.centaurihs.com/ (collectively, the “Site”). Please note that this Privacy Policy does not address our practices with respect to: (i) protected health information, as defined under the Health Insurance Portability and Accountability Act (“HIPAA”), that we may collect and process; (ii) the information we may collect and process about our employees, job applicants or independent contractors, which is instead governed by our California Employee, Job Applicant and Independent Contractor Privacy Notice; and (iii) the information we may collect and process on behalf of our customers as processors or service providers (e.g., the Personal Information of our customer’s patients or members), which is instead subject to the privacy policies of our customers.

 

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. By providing us you’re your information, including accessing or using the Site, you agree to be bound by the terms and conditions of this Privacy Policy and our Terms of Use. If you do not agree, please do not use or access the Site.

 

1. Information We Collect

a. Personal Information

Centauri collects Personal Information about you, which may include:

  • Identifiers: name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (“IP”) address, email address and username
  • Categories Listed in the California Customer Records Statute: name, address, telephone number. If you are a business client, we may also collect bank account number, credit card number, debit card number, or any other payment information (e.g., billing and shipping address, card expiration date, security code) for the services you purchase from us.
  • Commercial Information: details of your specific orders and transactions with us, records of services purchased, obtained or considered, or other purchasing or consuming histories or tendencies
  • Internet or Other Electronic Network Activity Information: IP address, access times and dates, browser type, approximate geographic location, browsing data, including referring URLs, your interaction with our Site and advertisements, other technical information such as protocol status and substatus, bytes sent and received, and server information
  • Geolocation Data: approximate geographic location based on IP address or your zip code.
  • Professional or Employment-Related Information: Job title, job function, company or provider/healthcare facility name.
  • Miscellaneous: Any information you may provide when you contact us, including through the Contact web page on the Site.

 

This information is collected and stored electronically when you access the Site, purchase or use our services, register an account with us, subscribe to our newsletter, or otherwise contact us.

We may also collect Personal Information from:

  • Service providers, including those that provide website analytics services;
  • If you are a member or patient, from your health plan or hospital; and
  • Publicly available information.

 

b. Information Collected Automatically

In addition, information about your device’s hardware and software is automatically collected by Centauri when you use the Site.      This information may include:

  • IP address
  • Browser type
  • Access times and dates
  • Approximate geographic location
  • Browsing data, including referring URLs
  • Other technical information such as protocol status and substatus, bytes sent and received, and server information.

 

We may also collect information regarding traffic patterns and your interaction with our Site and advertisements, including your click-stream. This information is used by us for our business purposes, including for the operation and improvement of the Site, for technical troubleshooting, to maintain the quality of the Site, to provide general statistics regarding use of the Site and to determine the effectiveness of our promotional campaigns.

 

We may also receive similar data from our website analytics and digital advertising vendors, and may share this data with such third parties.

c. Cookies and Other Information Collection Tools

Cookies

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. When you visit the website or use the service again, the cookie allows that website or online service to recognize your browser or device. Cookies may store unique identifiers, user preferences and other information.

 

We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for much longer or until you or your browser erase them. Persistent cookies have varying durations that are dependent on their expiration date.

 

We may also use third-party cookies, like Google Analytics, for example, which sets cookies on the Site to help analyze how visitors use the Site. You can visit https://www.google.com/settings/ads to learn more about Google’s use of cookies. If you would like to opt-out from the use of your information by Google Analytics, you may use Google Analytics’ opt-out browser add-on designed for this purpose. Please note that information collected via third-party cookies may be shared with our website analytics and digital advertising vendors.

 

Cookies help us improve the Site by providing us with information about which parts of the Site are most popular, enabling us to analyze technical and navigational information about the Site, and helping us to detect and prevent fraud. We also use cookies and other data collection tools, such as pixels/web beacons, to help improve your experience with the Site.

 

Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Site. You may also manage your cookie preferences by clicking here.

 

Pixels / Web Beacons

A pixel or web beacons is an HTML code snippet embedded in a website or email that collects information about user behaviors and interactions with the website or email.

 

We may utilize pixels/web beacons both on certain aspects of the Site and in HTML-formatted email messages to you. Pixels/web beacons may be used for the purpose of, among other things, measuring the success of our marketing campaigns, compiling statistics about Site usage and tracking the activities of users of the Site and email recipients. For instance, we may use pixels from Google and LinkedIn on the Site to enable us to create targeted advertisements and measure the effectiveness of our advertisements. Please note that information collected via pixels/web beacons may be shared with our website analytics and digital advertising vendors. For additional information on interest-based advertising, please see Section 2 (Interest-Based Advertising).

 

2. Interest Based Advertising

We may collect information about your online activities on our Site to provide you with advertising about products tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our advertisements are served.

 

You may see certain advertisements on other websites because we work with advertising partners (including advertising networks) to engage in remarketing and retargeting activities. Our advertising partners allow us to target our messaging to users through demographic, interest-based and contextual means. These partners track your online activities over time and across websites, including our Site, by collecting information through automated means, including through the use of third-party cookies and pixels/web beacons, including the pixels/web beacons that we may utilize on the Site and in our HTML-formatted email messages to you. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising partners may collect includes data about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our Site and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. For example, we utilize certain of our advertising partners’ targeted advertising services to show you our advertisements on other websites based on your prior visits to our Site and other online activity.

 

Provided that a company participates in industry-developed programs designed to provide consumers choices about whether to receive targeted advertising, you may opt out of interest-based advertising generally through the Network Advertising Initiative website or by visiting http://www.aboutads.info/choices/ (web-based advertising) or http://www.aboutads.info/appchoices (for mobile advertising). To learn more, please visit the websites operated by the Network Advertising Initiative and Digital Advertising Alliance at www.networkadvertising.org/choices. You may also opt-out of interest-based advertising by managing your preferences here. Opting-out does not mean that you will stop receiving advertisements from us. It means that you still stop receiving advertisements from us that have been targeted to you based on your visits and browsing activity across websites over time.

 

3. How Information is Used

 

We may use the information we collect for any of the following purposes:

  • to provide the Site to you and to improve the Site;
  • to create and manage your account with us;
  • to provide, operate, improve, and personalize the services we offer, and to give each user a more consistent and personalized experience when interacting with us;
  • to deliver and personalize our marketing communications;
  • if you sign up for our email list, to send you our newsletters and emails about our services or offers that we think might be of interest to you;
  • if you are a business client, to complete and fulfill your purchase, for example, to process your payments through our third-party payment processor, communicate with you regarding your purchase, and provide you with related customer service;
  • for security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Site;
  • to respond to your inquiries and communicate with you;
  • For our other business purposes, such as data analytics, accounting, auditing and reporting, developing new or improving our services, identifying Site usage trends and determining the effectiveness of our promotional campaigns;
  • As we believe to be necessary or appropriate: (i) under applicable law; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities; (iv) to enforce this Privacy Policy and our Terms of Use; (v) to protect our operations; (vi) to protect our rights, privacy, safety or property, and/or that of you or others; and (vii) to allow us to pursue available remedies or limit the damages that we may sustain.

4. Disclosure of Information

 

We may disclose your information:

  • With Third Party Service Providers Performing Services on Our Behalf. We share your personal information with our service providers to perform the functions for which we engage them. For example, we may use third parties to host the Site or assist us in providing functionality on the Site, provide data analytics on the Site, send out email updates about the Site and our services, and if you are a business client, process payments.
  • Through Tracking Technologies. We may share information collected through tracking technologies set on the Site with our website analytics and digital advertising vendors, including but not limited to the cookies and pixels/web beacons we may utilize on the Site and in our HTML-formatted email messages to you as described above.
  • For Legal Purposes. We also may share information that we collect from users as needed to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose personal information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental or law enforcement request or other legal or regulatory process. We may also share personal information as required to pursue available remedies or limit damages we may sustain.
  • Changes of Control. We reserve the right to transfer or assign the information that we have collected from users in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

 

Centauri does not share your personal information with third parties for those third parties’ direct marketing purposes.

 

5. Links to Third-Party Websites and Online Services

 The Site may contain links to websites or online services that are not owned or controlled by Centauri. Please be aware that we are not responsible for the privacy practices of such third parties. We encourage you to read the privacy statements of such third parties. This Privacy Policy applies only to information collected by Centauri.

 

6. Your Rights and Choices

 a. Accessing, Correcting and Deleting Your Personal Information

If you have an account with us, you can review your Personal Information by logging into your account and visiting your account profile page. If you would like to delete your Personal Information, you may do so by deleting your account.

 

b. Opt-out

You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in such emails or contacting us at [email protected]

 

7. Data Security and Retention

Centauri uses reasonable security measures designed to prevent unauthorized intrusion to the Site and the alteration, acquisition or misuse of Personal Information. However, please note that no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. It is your responsibility to protect the security of your login information.

 

We will retain your Personal Information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulation.

 

8. Do Not Track

Our Site does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us.

 

9. Children

 We do not knowingly collect or maintain Personal Information from any person under the age of 18. No parts of our Site are directed to or designed to attract anyone under the age of 18.

 

10. Nevada Residents

 Under Nevada law, Centauri does not your Personal Information. However, if you are a Nevada resident, you may submit a request that we not sell any Personal Information we have collected about you by contacting us at [email protected].

 

11. California Residents

 The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, and its implementing regulations (“CCPA”) provides California residents with specific rights regarding their Personal Information. The below describes such rights and how you may exercise such rights, and our information practices, including the categories of Personal Information we collect, use, retain, disclose, sell or share, and how and why we collect, disclose, sell or share such information.

 

CCPA Rights

Right to Know

You have the right to request that we disclose what Personal Information we collect, use, disclose, sell or share. Specifically, you may request that we disclose to you the following:

  1. The categories of Personal Information we have collected about you.
  2. The categories of sources from which the Personal Information is collected.
  3. The business or commercial purpose for collecting, selling or sharing Personal Information.
  4. The categories of third parties with whom we disclose Personal Information.
  5. The specific pieces of Personal Information we have collected about you.

 

You may also request that we disclose to you:

  1. The categories of Personal Information that we have sold or shared about you and the categories of third parties to whom the Personal Information was sold or shared, by category or categories of Personal Information for each third party to whom the Personal Information was sold or shared.
  2. The categories of Personal Information that we disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.

 

Right to Delete

You have the right to request that we delete any Personal Information about you which we have collected from you. If it is necessary for us to maintain your Personal Information for certain purposes, we are not required to comply with your deletion request. If we determine that we will not delete your Personal Information when you request us to do so, we will inform you and tell you why we are not deleting it.

 

Right to Opt-Out of Sale or Sharing of Personal Information

You have the right to direct a business that sells or shares Personal Information about you to third parties not to sell or share your Personal Information. We do not sell your Personal Information for monetary consideration. However, we do use tracking technologies such as cookies and pixels/web beacons for analytics and targeted advertising purposes. The collection of data through certain tracking technologies for analytics and targeted advertising purposes may be considered a “sale” and is considered “sharing” under the CCPA. To opt-out of having your information sold and shared with third-party website analytics and digital advertising vendors for this purpose, visit our “Do Not Sell or Share My Personal Information” web page.

 

The CCPA requires businesses to process opt-out preference signals (“OOPS”), such as global privacy control (“GPC”) signals, which are signals sent by a platform, technology or mechanism, enabled by individuals on their devices or browsers, that communicate the individual’s choice to opt-out of the sale and/or sharing of Personal Information. To use an OOPS/GPC, you can download an internet browser or a plugin to use on your current internet browser and follow the settings to enable the OOPS/GPC (for example, https://globalprivacycontrol.org/). We have configured the settings of our consent management platform to receive and process GPC signals on our Site.

 

Centauri does not have actual knowledge that it sells or shares Personal Information about minors under the age of 18.

 

Right to Correct Inaccurate Personal Information

You have the right to request a business that maintains inaccurate Personal Information about you to correct that inaccurate Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information.

 

Right to Limit Use and Disclosure of Sensitive Personal Information

You have the right to direct a business that collects sensitive Personal Information about you to limit its use of your sensitive Personal Information (1) to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services; (2) for certain business purposes; and (3) as authorized by the implementing regulations of the CCPA. Centauri does not collect your sensitive Personal Information.

 

No Discrimination

You have the right not to be discriminated against because you exercised any of your aforementioned rights.

 

How to Submit a Request

To exercise the rights to know, delete and correct described above, you must submit a verifiable request to us. You can do so by calling us at 888-447-8908, completing the form at https://www.centaurihs.com/privacy-rights or emailing us at [email protected].

 

To submit a verifiable request, you will be asked to provide certain information to help us verify your identity. The information we ask you to provide to initiate a request may differ depending upon the type of request, the type, sensitivity and value of the Personal Information that is the subject of the request, and the risk of harm to you that may occur as a result of unauthorized access or deletion, among other factors.

 

You may designate an authorized agent to make a request on your behalf by providing the agent with signed written permission to do so.

 

If we cannot verify your identity or authority to make the request, we will not be able to comply with your request. We will inform you if we cannot verify your identity or authority. We will only use Personal Information provided in a verifiable request to verify the requestor’s identity or authority to make the request.

 

How We Collect, Use, Disclose, Sell and Share Personal Information

Please see Section 1 (Information We Collect) for the categories of Personal Information we have collected about you in the twelve (12) months prior to the effective date of this Privacy Policy. Each of the categories are disclosed for a business or commercial purpose as described above in Section 3 (How Information is Used) to the third parties listed in Section 4 (Disclosure of Information).

 

Centauri collects the Personal Information described in Section 1 (Information We Collect) from or through the following categories of sources:

  • You, directly and indirectly, including when you access the Site, purchase or use our services, register an account with us, subscribe to our newsletter, or otherwise contact us;
  • Service providers, including those that provide website analytics and digital advertising services;
  • If you are a member or patient, from your health plan or hospital; and
  • Publicly available information.

 

As noted in Section 8 (Data Security and Retention), we will retain the Personal Information described above for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulations.

 

The following categories of Personal Information were sold or shared in the twelve (12) months prior to the effective date of this Privacy Policy:

  • Identifiers: unique personal identifier, online identifier, IP address.
  • Internet or Other Electronic Network Activity Information: IP address, access times and dates, approximate geographic location, browsing history, your interaction with our Site, other technical information such as protocol status and substatus, bytes sent and received, and server information.
  • Geolocation Data: Approximate geographic location.

 

Such information is sold to or shared with our third-party website analytics and digital advertising vendors.

 

We share or sell such information:

  • to provide the Site to you and to improve the Site;
  • to operate, improve, and personalize the services we offer, and to give each user a more consistent and personalized experience when interacting with us;
  • to personalize our marketing communications;
  • for security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Site;
  • For our other business purposes, such as data analytics, accounting, auditing and reporting, developing new or improving our services, identifying Site usage trends and determining the effectiveness of our promotional campaigns;
  • As we believe to be necessary or appropriate: (i) under applicable law; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities; (iv) to enforce this Privacy Policy and our of Use; (v) to protect our operations; (vi) to protect our rights, privacy, safety or property, and/or that of you or others; and (vii) to allow us to pursue available remedies or limit the damages that we may sustain.

 

12. Colorado, Connecticut, Delaware, Iowa, Maryland and New Jersey Residents

 The categories of Personal Information we process about is set forth in Section 1 (Information We Collect) above for the purposes set forth in Section 3 (How Information is Used) above. We disclose your Personal Information with the third parties set forth in Section 4 (Disclosure of Information).

 

If you are a resident of Colorado, Connecticut, Delaware, Iowa, Maryland and New Jersey, you have the rights to:

 

  • Confirm whether or not we are processing your Personal Information and access such Personal Information, including, for Maryland residents, a list of the specific third parties to whom we have disclosed your Personal Information, or if we do not maintain such information in a format specific to you, the third parties to whom we have disclosed Personal Information generally;
  • For Colorado, Connecticut, Delaware, Maryland, and New Jersey residents, correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Personal Information;
  • Delete Personal Information provided by, or, for Colorado, Connecticut, Delaware, Maryland and New Jersey residents obtained about, you;
  • Obtain a copy of your Personal Information we process, in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance, where the processing is carried out by automated means; and
  • Opt-out of the processing of Personal Information for purposes of:
    • Targeted advertising;
    • Sale of Personal Information;
    • For Colorado, Connecticut, Delaware, Maryland and New Jersey, residents, profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. Please note we do not engage in profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
  • For Iowa residents, opt-out of the processing of sensitive Personal Information, such as Personal Information collected from a known child. Please note we do not engage in the processing of sensitive Personal Information.

 

You may exercise these rights by calling us at 888-447-8908, completing the form at https://www.centaurihs.com/privacy-rights or emailing us at [email protected].

 

You must submit a verifiable request to exercise your rights, except, for Colorado, Connecticut, Delaware, Maryland and New Jersey residents, the right to opt-out of the sale of Personal Information and processing of Personal Information for targeted advertising purposes. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information; and
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

 

We reserve the right to verify your identity in connection with any requests regarding Personal Information to help ensure that we provide the information we maintain to the individuals to whom it pertains and allow only those individuals to exercise rights with respect to that information. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

 

In the event we deny your request, you may appeal our determination not to act on your request within a reasonable period after receipt of our notice. You can submit your appeal in the same manner you submitted your request.

 

We use tracking technologies, such as cookies and pixels/web beacons, and disclose the information collected by such technologies to our third-party website analytics and digital advertising vendors, as set forth in Sections 1.b (Information Collected Automatically) and 1.c (Cookies and Other Information Collection Tools). Under Colorado, Connecticut, Delaware, Maryland and New Jersey laws, such processing may qualify as a “sale” and processing for targeted advertising. To exercise your opt-out right of the sale of Personal Information or the Processing of Personal Information for targeted advertising purposes, of if you are an authorized agent of a consumer attempting to exercise the consumer’s opt-out right, please click “Do Not Sell or Share My Personal Information”. For authorized agents, please note that you must be on the consumer’s device (e.g., laptop, desktop or mobile device) while clicking on the “Do Not Sell or Share My Personal Information” link for the consumer’s right to opt out to be properly exercised.

 

13. Questions / Contact Us

 

If you have any questions regarding this Privacy Policy, please contact us at [email protected].

 

14. Notification of Changes

From time to time, Centauri may modify this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Your use of the Site after any such modification constitutes your acceptance of the modified Privacy Policy. By submitting Personal Information to us through the Site, you expressly consent to our use and disclosure of your Personal Information in accordance with this Privacy Policy.

 

15. Centauri – Text Messaging Terms

When you opt-in to the service, we will send you a message to confirm your signup. Tell us in person or on the phone if you would like to receive alerts from 98536 or 73319 Message and data rates may apply. You will receive 3 messages per week. Text "HELP" for help. Text "STOP" to cancel. Tell us in person or on the phone if you would like to receive alerts from 98536 or 73319 Message and data rates may apply. You will receive 3 messages per week. Text "HELP" for help. Text "STOP" to cancel.

You can cancel this service at any time. Just text "STOP" to 98536 or 73319. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

If at any time you forget what keywords are supported, just text "HELP" to 98536 or 73319. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Carriers are not liable for delayed or undelivered messages.

For all questions about the services provided by this short code, you can send an email to [email protected].

By texting START, you consent to receive Recruiting and IT support text messages from Centauri Health Solutions. Msg & data rates may apply. Message frequency varies.
Unsubscribe by replying STOP.

 

For help, Reply HELP. Phone numbers will not be shared with third parties.