Benefit Activation & Retention
Centauri offers the most complete and effective Benefit Activation & Retention solution - combining leading technology, expertise, and scale to deliver superior payor and member outcomes.
Millions of eligible members remain unenrolled in dual-eligible or medical disability programs as fragmented member data across disconnected systems limits real-time visibility. Manual processes lead to missed diagnoses, lower Stars/HEDIS performance, and higher medical costs.
Our unique approach combines data intelligence with high-empathy advocacy to drive benefit activation and retention while unlocking plan revenue and ensuring members receive the care they deserve.
Through our Disability (SSI/SSDI) and Dual Eligibility & Enrollment member outreach solutions, we identify eligible members, engage them proactively, and ensure systematic retention workflows. Our program drives retrospective reimbursement for Medicaid-eligible individuals and prospective insurance coverage for QHP-eligible individuals.
Medicaid Retention
With the end of continuous Medicaid enrollment, health plans could face a large percentage of disenrolled Medicaid members. Centauri can help our clients take on the daunting task of recertifying their membership. Learn More
Best Benefits (Disability)
We are the nation’s leader in SSI/SSDI eligibility and enrollment for Medicaid Managed Care Plans. Each year, we reveal nearly $2.3 billion in health plan revenue and member payments and resources. Learn More
PremiumAssist — (Dual Eligible)
We also lead the way in dual eligibility outreach, enrollment, and redetermination services for Medicare Advantage Plans and redetermination services for dual Special Needs Plans. Our proactive retention strategy reduces traditional fall-off rates by half. Learn More
Analytics
One of our differentiators? Our predictive analytics models, which identify and locate up to eight times as many members as our competitors. Industry-leading targeting algorithms deliver member-level precision targeting based on a combination of clinical and non-clinical conditions coupled with deeper machine learning methods.
Continuously advance your knowledge of your membership population with our robust data sets.